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How sms88 Handles Your Personal Data

Your account information and payment activity — including deposits via DANA, OVO, or GoPay — are handled under this Privacy Policy. We collect only what we need to run your account and keep it secure.

DANA, OVO, GoPay data handled securelyAccount data retained only as neededRequest access or deletion via live chatLive casino and slots
sms88 How sms88 Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Privacy

If you want to review the data we hold, ask us to correct it, or request deletion, these are the direct paths to our privacy team. We aim to respond to all data requests within the window required under applicable local regulations.

Live Chat Open the chat widget in your account dashboard. Our support team can route your data request to the right team and confirm receipt.
Email Support Send your request to our support address found in the account help section. Include your registered account ID so we can locate your records.
Account Settings Some data — like your contact email and phone number — can be updated directly inside your account profile without contacting support.
DATA SECURITY

How We Protect and Manage Your Information

Security and transparency are built into how your account data moves through our systems. Here is what we do in practice to keep your information under control.

Encryption in Transit

All data exchanged between your device and our servers — including DANA, OVO, and GoPay payment references — travels over SSL-encrypted connections.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings.

Retention Limits

We keep your account data for as long as your account is active and for the period required by applicable financial regulations. You can request deletion after account closure.

Access Requests

Submit an access request via live chat or email with your account ID. We will confirm what data we hold and give you a copy in a readable format.

Common Questions About Your Data

These are the questions we hear most from account holders about how their information is handled.

We collect your name, contact details, and login credentials at registration. Once you transact, we also record your DANA, OVO, or GoPay wallet reference to match payments to your account.

We share data only with payment processors and identity verification partners needed to run your account. Those partners operate under data-handling agreements and cannot use your data for their own marketing.

Contact us through live chat or email with your account ID. We will locate your records and send you a summary of what we hold, in a format you can read and save.

Yes. After your account is closed, you can request deletion of your personal data. We will process the request subject to any retention periods required by applicable financial regulations.

Session cookies keep you logged into your account. Analytics cookies help us see which parts of the lobby you use most. You can block or clear cookies through your browser or device settings at any time.

Reach our support team via live chat in your account dashboard or through the email address listed in the account help section. Include your account ID and a brief description of the concern.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.